Right of revocation
Cancellation policy/right of revocation
You may cancel your contract declaration within two weeks without giving reasons in written form (eg letter, fax, e-mail) or - if the goods are at your dispposal before the end of that period - by returning the goods.
The period begins upon receipt of this notification in writing but not before receipt of the goods at the receiver (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery) and also not meeting our information requirements pursuant to Section 246 § 2 BGB in conjunction with §1 Article 1 and 2 EGBGB as well as our obligations under § 312g Section 1 sentence 1 BGB in conjunction with the Section 246 § 3 EGBGB. Your right is ensured if your written revocation and/or the return of the goods takes place during the time limit.
The retraction is to be directed at:
SOLO ENTERTAINMENT e.K.
CEO: Sebastian Sedlbauer
Nesselwanger Str. 1
Consequences of revocation
In the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. In case you are unable to reimburse us either in total or partially for services received, you are required to offer a compensation of equal value. This does not apply, when the deterioration of the merchandise has been checked like it is possible in a shop. Has the merchandise been damaged through conventional usage, you do not have to pay compensation.
Any merchandise eligible for shipping will be returned at our expense and risk. You must bear the regular costs of return shipment if the purchase price of the article to be returned does not exceed an amount of 40 euro or if, in the case of a higher purchase price, you have not yet undertaken to pay the purchase price or an agreed installment at the time of withdrawal, unless the delivered article does not correspond to the order. Otherwise the return delivery is free of charge for you. Goods not suitable for delivery by parcel will be picked up.
Duties for the compensation of payments must be fulfilled within 30 days. This time period begins for you with the posting of your rescission or the merchandise, for us with the reception of it.
End of the information about rights of revocation
The revocation right does not apply:
- If the merchandise you have ordered is intended for use in your commercial or free-lance occupation.
- For goods which are made according to specifications of the customer or clearly are tailored to the personal needs.
- For the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the user.